Apex Garage Door Service - Policy
Lowest Price Guarantee Policy
1. Lowest Price Guarantee Overview
- Apex Garage Door Service is committed to providing the best value with our Lowest Price Guarantee. We don’t just match competitor pricing; we promise to offer at least a 5% lower rate—and potentially more—than any qualifying competitor’s price, ensuring you receive top-quality service at the best possible rate.
2. Eligibility Criteria for Price Matching
- To qualify for our Lowest Price Guarantee, the following conditions apply:
- Brand-Name Competitors Only: The competing service must be offered by a recognized, brand-name company or a national/regional chain.
- Identical Service Scope: The competitor’s service must match ours in scope, quality, and warranty terms.
- Ability to Serve the Customer’s Address: The competitor must be able to provide service directly to the customer’s address.
- Publicly Verifiable Pricing: The competitor’s price must be publicly available and verifiable by our team.
- Request Timing: Price match requests must be submitted before the job starts. Requests made after the job has started are not eligible.
3. Services Covered Under the Lowest Price Guarantee
- Our Lowest Price Guarantee applies to standard services, including:
- Garage Door Installations
- Garage Door Repairs
- Garage Door Maintenance
- Garage Door Accessories and Parts
- Custom Jobs Excluded: Custom jobs and specialized services are excluded from the Lowest Price Guarantee.
4. Flexible Discount Above 5%
- If all eligibility criteria are met, Apex Garage Door Service will not only match but will beat the competitor’s price by at least 5%—and potentially more, depending on the service and specifics.
5. Limitations and Exclusions
- Our Lowest Price Guarantee does not apply to:
- Independent providers, small businesses, or competitors lacking brand-name recognition.
- Temporary discounts, limited-time promotions, or coupon-based offers from competitors.
- Competitors who are unable to serve the customer’s specific address.
- Price match requests made after the job has already started.
- Prices listed for services that differ in scope, quality, or warranty from those of Apex Garage Door Service.
- Cannot Be Combined with Other Discounts or Coupons: The Lowest Price Guarantee cannot be combined with any other promotions, discounts, or coupon offers.
- Custom Jobs Excluded: Custom and highly specialized services are not eligible for the Lowest Price Guarantee.
6. How to Request a Price Match
- To request a price match, please provide:
- The competitor’s company name, contact information, and confirmation they can serve your address.
- Documentation or a link showing the competitor’s price for the identical service.
- Any additional information that supports your price match request.
- Once verified, we will apply a price reduction of at least 5% below the competitor’s rate, with potential for additional discounts based on eligibility.